So I call fido’s *46 number to refill my pay-as-you-go plan.
As what normally happens I expected to press 2 to refill my account and press whatever combination of numbers to pay via credit card etc etc.
However this time I’m greeted by someone who identifies herself as ‘Andrea’. Okay.
I just wanted in to punch in the numbers and get my account re-filled. Instead I have Andrea ask me if I want to refill my account.
So I did the natural thing and said “What’s your name again?”.
“Umm, I didn’t get that. Please say yes or no.”, was the response I got. Dandy.
I liked the touchtone number punched automated customer service machines. Voice activated customer service machines make me feel stupid. I’m saying “yes” or “no” to a machine here. Over my cell phone.
But atleast now I have someone who will always talk to me when I feel lonely. Even if she doesn’t get what I’m saying.